License Usage option is missing after upgrading

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

Issue:

After upgrading 17.3 under Administration --> System --> License Usage option is not available.

 

 

Environment

Release : 17.3

Resolution

The issue was due to the menu tree from an older version. After removing it from the "starting page" and using the out-of-the-box "Administration" menu the option is visible.