IDM failed to start after deployment under AWS
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IDM failed to start after deployment under AWS

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Article ID: 264041

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Updated On:

Products

CA Identity Suite

Issue/Introduction

Deploy Vapp under AWS and receive the follow error:

2023-04-10 19:15:35,291 ERROR [com.netegrity.ims.manage.filter.ManagementConsoleAuthFilter] (default task-3) Failed to deploy the directory for AuthenticationDirectory
2023-04-10 19:15:35,294 ERROR [com.netegrity.ims.manage.filter.ManagementConsoleAuthFilter] (default task-3) Failed to the create the bootstrap directory for authentication. 
2023-04-10 19:15:35,428 ERROR [com.netegrity.ims.manage.filter.ManagementConsoleAuthFilter] (default task-5) Failed to deploy the directory for AuthenticationDirectory
2023-04-10 19:15:35,429 ERROR [com.netegrity.ims.manage.filter.ManagementConsoleAuthFilter] (default task-5) Failed to the create the bootstrap directory for authentication. 
2023-04-10 19:15:35,471 ERROR [com.netegrity.ims.manage.filter.ManagementConsoleAuthFilter] (default task-1) Failed to deploy the directory for AuthenticationDirectory
2023-04-10 19:15:35,471 ERROR [com.netegrity.ims.manage.filter.ManagementConsoleAuthFilter] (default task-1) Failed to the create the bootstrap directory for authentication. 
2023-04-10 19:15:39,358 ERROR [com.netegrity.ims.manage.filter.ManagementConsoleAuthFilter] (default task-4) No user is found in the bootstrap directory, make sure the install finished correctly.
2023-04-10 19:15:39,358 ERROR [com.netegrity.ims.manage.filter.ManagementConsoleAuthFilter] (default task-4) Failed to the create the bootstrap directory for authentication. No user is found in the bootstrap directory, make sure the install finished correctly.
2023-04-10 19:22:23,160 ERROR [im.provisioning.translator] (default task-4) The attribute givenName in the corporate directory is required.  A provisioning attribute should be mapped to it to ensure proper inbound synchronization.

2023-04-10 19:22:41,207 ERROR [im.provisioning.translator] (default task-4) The attribute givenName in the corporate directory is required.  A provisioning attribute should be mapped to it to ensure proper inbound synchronization.

 

 

Environment

Release :  Virtual Appliance 14.4

Cause

This is due to external DB in the different AWS region

Resolution

Make sure Vapp nodes and AWS external DB are on the same AWS region