12.3 to 21.0 upgrade - U00007001 Cannot find Calendar object. Please enter the correct name

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

After upgrading the AE from 12.3 to 21.0, we get the following error message when executing objects with calendar definitions:

U00007001 Cannot find Calendar object 'MY.CALE/MY_EVENT' in client ' 1'. Please enter the correct name.

Note that:

• Calendar MY.CALE exists in client 1
• The error message shows " 1" (blank one).

 

Job/JOBP Execution Details:
-------------------------------------
Status FAULT_OTHER - Start impossible. Other error.
Return code 0
Last message U00007001 Cannot find Calendar object 'MY.CALE/MY_EVENT' in client ' 1'. Please enter the correct name.

The issue can be reproduced the same error message with the simple steps below:

• Create CALE.NEW1 in Client 0, no entry required
• Create CALE.NEW1 in Client 1, Weekly-Sunday.
• Create JOBP with CALE.NEW1 using Sunday from Client 1.
• Start JOBP and Job Status (FAULT_OTHER - Start impossible. Other error.)

Note: This behavior was not observed in 12.3 version.

Environment

Release : 21.0

Cause

This is caused by a defect where a calendar with the same name in client 0 exists that doesn't have the event in the non-zero client - this does happen with all types of keywords, not just weekly keywords

Resolution

Possible Workarounds:

• Import the non-zero client calendar into client 0 so that the event exists also in the client zero calendar
• Rename the calendar in client 0
• Rename the calendar in the non-0 client

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automation Engine - This requires an update to the Automation Engine, Utilities, initialdata, and AWI since those must be on the same version and service pack level.

Automation.Engine 21.0.6