Account contact users are unable to logon to OC and receive pop message: 'Your password has expired. Please contact your administrator'
How can we extend the password expiration time so users can continue using their current password?
Release : 20.4 with CU4+
account contact password expiration time frame has been met
1. Access Admin Console
2. Navigate to <domain_name>_domain, <hub_name>_hub, <OC robot>.
Click the Probes tab.
Locate the wasp probe.
Click the three dots before wasp.
Click Raw Configure.
Click setup. The following dialog opens:
3. Increase the number of days configured in the account_contact.password_expiration_in_days parameter and apply the change
Example: changed value from 90 (default) to 365 days
See link below for additional information on managing account users password settings
As noted above, setting the account_contact.password_expiration_in_days key to 0 will disable the password expiration.