Upgrade path for RA WebService 3.x to RA REST 4.X and SOAP 4.x with Applications Manager

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

The RA WebService 3.x agent has been de supported as of 07/03/2019. The new WebService RA solution is now broken into 2 agents being RA.Web.Service.REST 4.x and RA.Web.Service.SOAP 4.X. As the RA WebService solution is now split into 2 agents, RA WebService 3.x jobs are no longer compatible with the 4.x solutions.

Environment

RA.Web.Service.REST 4.x and RA.Web.Service.SOAP 4.X

Resolution

When upgrading to the v4 webservice agents all jobs will need to be manually recreated with the v4 webservice agents. Currently there is no tool to migrate the V3 webservice jobs to the v4 webservice agents.

Additional Information

There is a pending enhancement which can be viewed at our ideation site...

https://community.broadcom.com/participate/ideation-home/viewidea?IdeationKey=cd138246-7d34-4400-aa82-645615c02006

If you would like to see this possibly implemented in a future release, please take a few minutes to upvote the topic as well as any other topic that you see which you would also like to see added to AM in the future