Export to CSV in background fails when more than 500 records are present in associated sub objects like status reports, risks etc.
Steps to Reproduce:
The notification on the MUX shows below
Expected Results: The export to CSV should work. The error message in bg-ca.log is also not informative to understand the cause of the error.
Actual Results: Notification says export failed and below error seen in the bg-ca.log
Release : 16.1.X
Component: Clarity MUX UI Usability
In investigation the below error is identified in bg-ca.log
ERROR 2023-04-10 10:03:37,571 [Dispatch Export to CSV Job :***** (tenant=clarity)] niku.njs (clarity:username:5405088__....:Export to CSV Job) Error executing job: 5044048
java.lang.Exception: Export Job Failed: null
Workaround: Reduce the number of records to be lower than 500, in the grid view either by applying more explicit filter, removing some of the mapped projects.
The issue tracked as DE69380 is fixed in version 16.1.2