Can I see any content of a message from the SMG?

Products

• Messaging Gateway

Issue/Introduction

Can I see any content of a message from the SMG?

Environment

Release: 10.7.5

Resolution

SMG can filter emails in Message Audit Logs and display information such as sender and recipient email addresses, original subject, and attachment names.

However, it is not possible to download or open attachments.

While the limitations are clear, if the message has been quarantined as spam, the body of the message may still be visible.