Support Portal Symantec Enterprise VMware

This article describes how to obtain trials or proof of concept demonstrations for Broadcom software, including CA, Symantec, and VMware products.

If you are looking to join a beta program and download beta software, click here.

Trial Licenses

Note: Trial licenses are available only for Enterprise customers (required to have at least one site ID). To build your profile with a site ID, see Using your Broadcom Site ID(s) for full support portal access

The Support Site ID is located in the Electronic Software Delivery (ESD) email from Broadcom Software Delivery at the close of your contract or contract renewal and is sent to the "Technical Contact" on the contract. If you need help finding your Site ID, refer to Find your Support Site ID.
Licenses procured through trials should be legally integrated into the systems, in accordance with the company compliance model, with no misuse or unauthorized use of licenses.
Trial licenses are limited to 90 days and are provided once per product and Site ID on a "TRY & BUY" basis.

Follow the below steps to request a trial:

Login to the Broadcom support portal > My Dashboard
Access the Trials & Beta tab via the left-navigation menu
Select the appropriate division from the drop-down menu to view the available trials
Navigate to the Trial / All Trials tab and click on Request Trial
Select the site you would like to associate your trial request with and enter the Site ID and quantity. Click Submit to place the trial order.
Once the contract order is booked, the Trial Product tile will appear under the My Trials tab and will include details like contract start and end date, serial number, Site ID and quantity.
To obtain the license keys and download binaries, click the appropriate icon within the tile.

Proof of Concept (POC) software

POC software is available, upon request, to members of the Broadcom Advantage Partner (BAP) program only.
The sole purpose of POC software is for partners to provide guided demonstrations of product value to prospective customers.
Partners can request VMware POC software via their Partner Account Director(s) (PADs).
Instructions for partners to locate their PAD and request POC software may be found in the Broadcom partner portal.

To get technical support via self-help, see Broadcom Tech Docs, Broadcom Knowledge Base, and the Broadcom Communities.
To purchase a product that you are evaluating, contact your Account Manager, Partner/Reseller or Broadcom Sales team to view purchase options for the product.