Searching an investment on board ordered by picklists: "No results found"
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Searching an investment on board ordered by picklists: "No results found"

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Article ID: 263811

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Some investments can not be searched on board views by the first word and the initial of the second word, if columns are set by a picklist and the investment is placed on Choice 15 or further

STEPS TO REPRODUCE:

1. Go to the MUX Idea grid
2. On the Board view > View Options > Manage Picklists
3. Create a picklist with 15 Choices
4. On the Columns add the picklist created
5. Notice the Board is displayed with the 15 choices as columns
6. Create 2 ideas: "myidea a" and "myidea b"
7. On the quick search field search for "myidea"
8. Both ideas are filtered under the None columns
9. Search for "myidea a" or "myidea b" and the relevant idea is filtered
10. Move "myidea a" to Choice 5 for example
11. Search for "myidea a" and the idea is filtered down and displayed on column 5
12. Search for "myidea b" and the idea is filtered down and displayed on column None
13. Move the "myidea b" to Choice 15 column
14. Search for "myidea" and both ideas as filtered down
15. Search for "myidea b"

Expected Results: "myidea b" to be filtered down and displayed on Choice 15
Actual Results: the idea is not filtered down and you get the "No results found" message

Cause

This is caused by DE69330

Resolution

This is fixed in 16.1.3

Additional Information

It happens the same on the project grid and possible is generic to any grid