Spectrum Alarms are Not Cleared by Spectrum or OI

Products

• DX Operational Intelligence

Issue/Introduction

Alarm is resolved on Spectrum and OI . But unable to clear the alarm in Spectrum or OI.

Environment

Release : 22.1

Resolution

This is working as expected. Spectrum has a list of non-clearable alarms. https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/22-2/managing-systems/cluster-manager/getting-started-with-cluster-manager/cluster-manager-alarms-and-fault-management/proxy-management.html

Until they are resolved and cleared in Spectrum, they will stay uncleared in OI.