DDM Backup Fails - Can't locate File/Path.pm: /usr/local/lib64/perl5/File/Path.pm: Permission denied

Products

• DX NetOps
• CA Spectrum

Issue/Introduction

The ddm_save.pl perl script is erroring out when run.

cat ddm_backup.log
Can't locate File/Path.pm:   /usr/local/lib64/perl5/File/Path.pm: Permission denied at ./ddm_save.pl line 14.
BEGIN failed--compilation aborted at ./ddm_save.pl line 14.

When running ddm_save.pl manually from the command line it seems to work fine.

 

 

 

Environment

Release : 22.2

Resolution

The spectrum user did not have access to /usr/local/lib64/perl5/File/ and thus perl
   errored out.

It seems that perl wants access to all its include directories even if the module is
   located in one it has access to

perl -V

 %ENV:
    PERL5LIB="/usr/share/perl5/:/usr/lib64/perl5/:/usr/lib64/perl5/vendor_perl/:/usr/share/perl5/vendor_perl/"
  @INC:
    /usr/share/perl5/
    /usr/lib64/perl5/
    /usr/lib64/perl5/vendor_perl/
    /usr/share/perl5/vendor_perl/
    /usr/local/lib64/perl5
    /usr/local/share/perl5
    /usr/lib64/perl5/vendor_perl
    /usr/share/perl5/vendor_perl
    /usr/lib64/perl5
    /usr/share/perl5


After adding access to /usr/local/lib64/perl5/File/ for the spectrum user the ddm_save.pl
   script executed successfully.