Other Work Types are not available/listed in Staffing module in MUX

Products

• Clarity PPM SaaS

Issue/Introduction

We can see "Other Work" in Classic PPM but we don't see Other Work types are not available in MUX. In Classic PPM we can see a resource allocation between PIO and NPIO's but we can't see the same in MUX. How can we get Other Work Types in MUX.

Environment

Release : 16.x

Component: Clarity MUX Custom Objects and Custom Investments

Cause

The Classic Other Work NPIO is only available in Classic PPM. The end user will need to migrate over to use a new Custom Investment Type to track and manage NPIO(Non Project Investment Objects). 

Please refer Tech Doc on Custom Investment Types for more details.

Resolution

The current working is as per design. 

To migrate over Other Type of Classic NPIO to MUX, follow below steps and reference available quick byte videos. 

1. Create a new CIT and give it a name such as 'Miscellaneous Work' so that it will have a different name than the Classic 'Other Work'.
2. Refer below 2 Quick Byte videos providing details around configuration.

• • Clarity Quick Byte: Managing Other Work in Clarity [ End result of managing Other Work in Clarity MUX ]
  • Clarity Quick Byte: Recipe for Managing Other Work  [ Recipe on how to configure Other Work type ]