The 'More Information' link for both WIndows and Linux Cloud Proxies on Settings > Downloads displays empty page containing []
search cancel

The 'More Information' link for both WIndows and Linux Cloud Proxies on Settings > Downloads displays empty page containing []

book

Article ID: 263613

calendar_today

Updated On:

Products

DX APM SaaS DX Application Performance Management

Issue/Introduction

In ATC, clicking Settings then Download displays page for 'Downloadable items'. 

When the 'More information' button in the  Cloud Proxy for Windows and Cloud Proxy for Linux is clicked and empty page containing: []
is displayed.   The equivalent link for 'Agent import tool' works.

Settings > Downloads displays:

Clicking More Information shows:

Environment

DX SaaS APM

Cause

The issue is related to defect [DE559933]

 
Expected Release = APM SaaS 23.5 in May 2023
 

Resolution

Solution: none

Workaround:  For now you can refer to Techdocs documentation: https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-agents/SaaS/deploy-and-configure-dx-apm-agents/migrate-agents-using-cloud-proxy1.html