Clarity CSA/NSA error "Illegal character in path"

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When we save CSA we have an error message and error in logs:

ERROR 2023-03-30 11:02:20,534 [http-nio-8090-exec-13] restAdapter.JasperRestAdapter (clarity:sa:440LR2+MZ2BtK43WNRDT08kjGKi09iPAcK1My4aMsTg0:nsa.properties.application.save)

sendRequest Error: Illegal character in path at index 37: http://<jasperserver><port>/reportservice /rest_v2/jaasServerStatus

Environment

Release : Any

Resolution

• This error indicates a special character in a CSA entry
• In this case it is a trailing space after the Jaspersoft URL
• Correct the Jaspersoft URL, and restart all services