message stating I need to run the software inventory with the parameter specificed, 'INVENTORY=ALL'

Products

• CHORUS SOFTWARE MANAGER

Issue/Introduction

 Using Create Service Order received Message stating I need to run the software inventory with the parameter specified, 'INVENTORY=ALL'.

After running the GIMXSID job to create software inventory data I used the following “Receive File From Host”

function under the Actions tab in PCOMM, the emulator we use for terminal sessions.

 

What I discovered however is that the file transfer was adding a character at the end of the file. When I uploaded the downloaded file to Broadcom to create a service order, the process failed when it attempted to read the inventory file. I had to edit the file and delete the [] character the transfer added at the end of the file before uploading it to Broadcom. Once I did that I was able to Create Service Order without an issue.

 

Environment

Release : 6.0

Cause

The cause is a rectangle symbol at the end of the report:

<id>XC90081</id>
<id>YC90081</id>
</ptfList>
</gimxsidSwInventory>

[]

Resolution

To correct this erase the [] symbol and retry.