Package Server cannot connect to itself and HTTPS requests from client computers cannot be served.

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

We are getting the message "Package Server is configured to publish HTTP(S) codebases, but could not access it's own site." "The HTTP(S) requests from client computers cannot be served. See logs for information about the failure."

Environment

Release: 8.5

Resolution

Fixed the issue by copying the contents of the web.config from the Package Server Agent folder on a known good source and replacing the contents on the bad web.config file with that. Then added the line <mimeMap fileExtension=".*" mimeType="application/octet-stream" /> to the applicationhost.config file under the location <location path="Default Web Site/Altiris">. So now the mimeType .* is inherited like all the other servers that are not having this issue.