Clarity REST API and SSO authentication

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

We are not able to bypass the SSO when using Clarity APIs. The Rest API client with SSO is not able to log into the environment via Basic authentication

Resolution

For an SSO-enabled Clarity application, authentication to its REST API via basic authentication is not supported. For the supported methods please refer to REST API AUTHENTICATION

• Rest API connetion via SSO requires API Key in a Bearer Token header.
• In clarity SAAS environments, Only XOG can be accessed using basic authentication, the XOG URL (clarity_xog_url = 'https://cppmxxxx.ondemand.ca.com/niku/xog') is bypassed by SSO.