ForgottenPasswordHandler - Questions and Answers - The verification information should not contain part of the question.

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

When trying to set the questions and answers on a user for the Forgotten Password an error is given such as:

An error object was posted to the task with text: |Answer1| : The verification information should not contain part of the question.

Also the data was loaded outside of the IM application so now users fail to load.

Can this validation be relaxed?

Environment

All Identity Manager

Cause

The message "The verification information should not contain part of the question" can be found within the JBoss/Wildfly standalone\deployments\iam_im.ear\custom\resourceBundles\IMSExceptions.properties file:

3081=The verification information should not contain part of the question.

I decompiled the ForgottenPasswordHandler.class and found within the \standalone\deployments\iam_im.ear\library\ims.jar file that there is a hardcoded check within the code that will do this check.

Resolution

The check is not configurable and so it cannot be disabled. Make sure the answer does not contain part of the question.