Error message on the Cloud Enabled Systems: Failed validation of certificate by request
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Error message on the Cloud Enabled Systems: Failed validation of certificate by request

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Article ID: 263363

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Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

Error seen when Gateways report in and also on many CEM enabled systems:

Failed validation of certificate by request: '10.40.160.78' (serial: E8B3B78D81EFDDB371B27367AC4055F1D5A0E992, thumbprint: E8B3B78D81EFDDB371B27367AC4055F1D5A0E992): 
 Thumbprint 'E8B3B78D81EFDDB371B27367AC4055F1D5A0E992' Serial '024769CA1CAD6E823927F2AF9D151CD653048DB2' Issuer 'CN=SMP ' Subject 'CN='

Environment

ITMS 8.x

Resolution

There has been a Point Fix included in the latest 8.6 RU3 Cumulative Point Fix

CUMULATIVE POST ITMS 8.6 RU3 POINT FIXES

Please download and install the SMP_SMA v10 or later point fix to resolve this issue.