DX OI UIIM integration apm_bridge reports java.lang.IllegalArgumentException: reduceToCsIdGroupsMap: getAllGroups: Invalid start to array

Products

• DX Operational Intelligence

Issue/Introduction

We noticed the below error in the apm_bridge log . How to fix it?

 

 ERROR [ForkJoinPool-1134-worker-1, apm_bridge] java.lang.IllegalArgumentException: reduceToCsIdGroupsMap: getAllGroups: Invalid start to array
    at com.uim.probe.bridge.apm.inventory.Reducer.reduceToCsIdGroupsMap(Reducer.java:395)
    at com.uim.probe.bridge.apm.uimapi.UimApiClient$GroupReducerResponseHandler.handleResponse(UimApiClient.java:665)
    at com.uim.probe.bridge.apm.uimapi.UimApiClient$GroupReducerResponseHandler.handleResponse(UimApiClient.java:637)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:223)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:165)
    at com.uim.probe.bridge.apm.uimapi.UimApiClient.getAllGroups(UimApiClient.java:935)
    at com.uim.probe.bridge.apm.uimapi.UimApiClient.fetchAllUimDevices(UimApiClient.java:223)
    at com.uim.probe.bridge.apm.inventory.APMInventoryService.harvestAllUimDevices(APMInventoryService.java:1061)
    at com.uim.probe.bridge.apm.inventory.APMInventoryService.inventoryProcessWithoutCsFilter(APMInventoryService.java:384)
    at com.uim.probe.bridge.apm.inventory.APMInventoryService.lambda$runOneIteration$0(APMInventoryService.java:205)
    at java.util.concurrent.ForkJoinTask$RunnableExecuteAction.exec(ForkJoinTask.java:1402)
    at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289)
    at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056)
    at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692)
    at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:175)

Environment

DOI SaaS + OI_connector 1.5 and apm_bridge 1.07

Cause

problem with uimapi probe

Resolution

Suggestions

Option 1) Make sure uimapi probe is deployed.

Once the uimapi probe is deployed on OC machine , please perform the following steps

- Click on the apm_bridge 3dot icon and click on View Probe Utility in New Window
- Provide the required  OC details and click on the arrow icon to execute
- Restart the apm_bridge probe

 

Option 2) If already deployed, you can update UIMAPI from 20.32hf to 20.45, recreated the profile then restarted the probe.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/monitoring/extensibility-and-integrations/apm-bridge-ca-apm-bridge/apm-bridge-configuration.html