Enhancement - Provide authentication method for small number of 'local' users when SAML authentication is selected

Products

• CA Application Performance Management SaaS

Issue/Introduction

When SSO based SAML authentication systems fail, there is no way for tenant admin to login and select alternate authentication type. 

Please provide method for tenant admins to change authentication type when SAML auth is down/broken, or better provide alternate login method (I assume a different URL) so a tenant admin can use local authentication account to access tenant and make change to authentication type and/or any other admin tasks (such as updating set of locally authenticated users prior to changing to local authentication. 

Could this be provided by publishing APIs to set/configure authentication type and create/update/delete locally authorised users.   This way we could automate the and provide user accounts with same privs as those account have via SAML roles - the access for the API would require same token we use for other automation tasks such as universe creation.

Environment

Release : SAAS

Resolution

Created Enhancement Request # US879778

Additional Information

User Management