The following issues may occur when performing a Search for Use on a User Object:
1) When we search for use recently created users, it will return a result of Object Search: 0 results.
This is even if the user is properly assigned to a UserGroup, as it can be seen under UserGroup Object that the user is added.
Old users are not having this kind of issue.
2) Another issue is that when we remove a UserGroup assignment from a user, if we do object search, it will still show that is still used on the removed UserGroup.
Release : 12.x and 21.x
Component: Automation Engine
Defect: this is an issue with the indexing of changes on users.
Deleting and re-creating the Lucene index allows proper indexing of the USER data, please follow the instructions here to do so.
Update to a fix version listed below or a newer version if available.
Component(s): Automation Engine
Will be fixed in Automation.Engine 21.0.8 - Available
Bug ID: AE-31405
Public Description: A problem has been fixed, where the search for use on a user object did not show the usergroup references correctly.