Unable to deploy robot_update_secure probe
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Unable to deploy robot_update_secure probe

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Article ID: 263212

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are trying to deploy robot_update_secure probe on our environment but we are facing an issue and getting the below error at log:-

Mar 16 07:05:12:951 [13048] 1 distsrv: inst_file_start called. file: proxy_check.exe, iRet: 0
Mar 16 07:05:41:314 [13048] 0 distsrv: inst_execute failed: error

 

Environment

UIM : 20.3.2

hub 9.31 
Tunnel hub 9.31
Static route hub  9.31

Cause

certificates is not deployed on to the robot before deploying robot_update_secure package

Resolution

Deploy the  proper certificates first and then deploy the robot_update_secure package .