EEM Document Not Found when trying to access the EEM URL

Products

• Autosys Workload Automation

Issue/Introduction

Installing EEM and when opening it, I just get a "Document Not Found" message on the browser.

Found this here: https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=734276

Makes sense, but this is for Linux and I'm on Windows.

 

 

Environment

Release : 12.1

Resolution

EEM was installed and we could hit the spin page but not eiam.

We compared the $IGW_LOC/Spin.conf file from the problem system with a working one and noticed the following section was missing from the problem one:

<Spindle name="eiamSpindle">
        <version>12</version>
        <description>EEM Interface</description>
        <imagename>C:\Progra~1\CA\Shared~1\Embedd~1\lib\eiamSpindle</imagename>
        <urlprefix>/eiam</urlprefix>
        <spar>eiamSpindle.spar</spar>
        <directory></directory>
        <redirecthttps>true</redirecthttps>
        <sendevents>false</sendevents>
        <xframeoption>false</xframeoption>
        <uicompat>false</uicompat>
        <ssocookie>SM</ssocookie>
    </Spindle>

We stopped igateway.
Add the above to the problem system's Spin.conf, adjusting the imagename for the host's path.
Saved the file and restarted igateway.
The EEM URL worked after the above changes.