We have multiple JCPs on our AE server, However, It appears that all the users are connected to a single JCP. The user connections are not spread across all JCPs.
Release: 21.x
Component: Automation Engine
Known defect.
AWI picks the first listed JCP from the uc4config.xml always.
Workaround:
A load-balancer can be used with round robin (like haproxy) and point to different AWI's with different uc4config.xml jcp order.
Solution:
This is a known issue and is planned to be fixed in 21.0.8 (Version may change depending on internal testing).
This will be fixed with AE-31850 in 21.0.8