PAM-UI-2254 error Unable to Create New Custom Connectors in PAM

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

We have been having issues creating new custom connectors in PAM. We have used some of our previous successful custom connectors as templates, but have had no success in registering them with the tool. We are seeing the issue when we attempt to create new applications with the custom connectors we attempted to register with the tool. They are showing up as options to select in the application configuration page, but they give us an error each time we attempt to select them:

Environment

Release : 4.1

Cause

The name of the war file, Test-PAM-Connector.war, did not match the name configured in WEB-INF/classes/extensions.properties:

extension.name=Test_PAM_Connector
extension.version=1.0
capamef.registry.url=http://localhost:8080/capamef/targetConnectors
extension.displayName=Test-PAM-Connector
capamef.connectiontimeout=100000
capamef.readtimeout=100000

PAM uses the extension name to build the URL, which contained "Test_PAM_Connector", while the connector deployed into the  "targetconnectors/Test-PAM-Connector" directory on the tomcat server, resulting in HTTP error 404 (not found).

Resolution

Matching the extension.name value with the name of the war file resolved the problem.