Classic Help Option Giving 404

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

In Clarity 16.1.1, when selecting the Help option in the Classic Interface, for customers they cannot get to documentation link, it gives a 404 error.

Expected Results: 

The documentation should load

Actual Results:

A 404 error is presented. Link routes to path like: https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/valueops/ValueOps

Environment

Release : 16.1.1

Resolution

This is working as expected. If the problem is seen on a newer version of Clarity, please raise a Support case to inform Broadcom of the problem so it can be addressed.

Additional Information

Originally related to DE69153