ServiceNow connector instllation
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ServiceNow connector instllation

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Article ID: 262955

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Updated On:

Products

CA Identity Manager

Issue/Introduction

Trying to install Service Now connector on Symantec IAM connector server 14.4 version standalone. Keep receiving below error: 

java.lang.Exception: The Manifest did not contain: Bundle-Name

Environment

Release :  Identity Manager 14.4

Cause

FYI

Resolution

No need to deploy ServiceNow using JCS console as REST bundle is OOTB with 14.4.x

The link below holds good for acquiring the ServiceNow endpoint using IM User console 

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-management-and-governance-connectors/1-0/connectors/other-connectors/servicenow-connector.html

IM documentation for enabling TWES which is generic to all the connectors 

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-4/management-console-help/web-services-properties-screen.html