OneInstaller fails - "streaming platform could not be started successfully"

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

OneInstaller fails with "An error occurred in "Streaming Platform": Streaming Platform could not be started successfully.

Environment

Release : 21.0.5

OneInstaller

Windows Server 2022

CA Automic Workload Automation

Cause

This error usually occurs if the Automation Engine requirements are not met.

Resolution

Depending on the version of OneInstaller that you run, you need to verify the requirements for Automation Engine. In v21.0.5 for example, the following are required.

Java

Open JDK Java 11  Oracle Java 11

I

Application

Microsoft Vcredist 2017 (on Microsoft Windows)

Verify the requirements on https://docs.automic.com/tools/compatibility_matrix