E150005: Login timed out: wcc.pem generating 1024 keylength
Article ID: 262837
Updated On:
Products
CA Workload Automation AE
Issue/Introduction
Unable to login to WCC
E150005: Login timed out. The server is not responding, please try again later.
Had an impact with EEM server during the MS patching. Unable to login to WCC post that
When regenerating EEM certificate, wcc.pem is generating with 1024 customer keylength
Environment
Release : 11.3.6, R12
Cause
With below command we able to identify the keylength:
openssl x509 -in wcc.pem -text -noout
Resolution
Under $IGW_LOC, iAuthority.iTechSDK.xml was missing.
Copied that from working secondary machine
Recycled EEM services
Able to regenerate the certificates successfully with 2048 keylength.
Feedback
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