Create Alarm Policy using "Monitoring Technology" blank page after 20.4 CU6

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Since UIM 20.4. CU6 (ump_operatorconsole 20.48) it is not possible to create an Alarm Policy using "Monitoring Technology" as it gives a blank page. 

It works with Device or Group Policy. 

 

in UIM 20.4. CU6 (ump_operatorconsole 20.48) the following actions take to a blnk screen:

 

1. Go to Alarm Policies

2. Create a new Alarm Policy

3. Select "monitoring Technologies" 

4. Selcte any of the offered metrics 

5. Observe Blank page:

 

 

6. Downgrading to ump_operatorconsole 20.47 fixes the issue. 

Environment

Release : UIM OC 20.4 CU6

Cause

Defect in ump_operatorconsole 20.48

Resolution

A fix for this issue will be released as part of the upcoming UIM 20.4 CU7 UIM Sever and OPerator console Cumulative patches.

Additional Information

UIM 20.4 CU7 is targeted for the end of April and the start of May 2023