Create Alarm Policy using "Monitoring Technology" blank page after 20.4 CU6
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Create Alarm Policy using "Monitoring Technology" blank page after 20.4 CU6

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Article ID: 262817

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Since UIM 20.4. CU6 (ump_operatorconsole 20.48) it is not possible to create an Alarm Policy using "Monitoring Technology" as it gives a blank page. 

It works with Device or Group Policy. 

 
in UIM 20.4. CU6 (ump_operatorconsole 20.48) the following actions take to a blnk screen:
 
1. Go to Alarm Policies
2. Create a new Alarm Policy
3. Select "monitoring Technologies" 
4. Selcte any of the offered metrics 
5. Observe Blank page:

 

 
6. Downgrading to ump_operatorconsole 20.47 fixes the issue. 

Environment

Release : UIM OC 20.4 CU6

Cause

Defect in ump_operatorconsole 20.48

Resolution

A fix for this issue exists on UIM 20.4 CU7 UIM Sever and OPerator console Cumulative patches.

Additional Information

DX Unified Infrastructure Management - Cumulative Updates & Patches
https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233