Identity Portal java.nio.channels.ClosedChannelException

Products

• CA Identity Suite

Issue/Introduction

Seeing the following error 

2023-03-24 00:00:11,920 DEBUG [io.undertow.request] (default I/O-6) Matched default handler path /sigma/rest/public/available
2023-03-24 00:00:11,920 DEBUG [io.undertow.request] (default I/O-6) UT005013: An IOException occurred: java.nio.channels.ClosedChannelException
 at io.undertow.protocols.ssl.SslConduit.doWrap(SslConduit.java:876)
 at io.undertow.protocols.ssl.SslConduit.doHandshake(SslConduit.java:649)
 at io.undertow.protocols.ssl.SslConduit.access$900(SslConduit.java:63)
 at io.undertow.protocols.ssl.SslConduit$SslReadReadyHandler.readReady(SslConduit.java:1136)
 at org.xnio.nio.NioSocketConduit.handleReady(NioSocketConduit.java:89)
 at org.xnio.nio.WorkerThread.run(WorkerThread.java:591)

When accessing the availability URL, receiving a 404 Not Found error.

 

 

Environment

Release :  Identity Portal 14.4

                 Identity Manager 14.4

                 Windows 2019

                 Wildfly 15

Cause

Environment problem.  The connection was closed before the message can be written to Identity Portal

Resolution

Restart IP service.