CABI is not available or accessible . Please contact your administrator.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I can get into cabi directly, but when trying to open a report or dashboard in cabi get the following error. This is with a new installation that is using HTTPS.

Environment

Release: 20.4
Component: cabi 

Resolution

- added the new cabi_url to the cabi probe raw config using what the certificate would expect
- deactivate wasp on the OC robot
- remove ../wasp/work from the wasp on the OC robot
- remove ../wasp/webapps/cabi from the wasp on the OC robot
- activate wasp on the OC
- restarte the cabi robot

Additional Information

Also note on this one the OC had an authority signed certificate, and a self signed certificate on the cabi server. Most browsers do not like self signed and will ask if you want to accept it or not when going to the site. If you have not done that or closed the browser, and not opened the cabi https path in a new tab prior to going back into OC, OC will fail to load dashboards or reports until that certificate is accepted by opening the cabi https path in another tab.