Ways to avoid network overload by agents downloads

Products

• IT Management Suite
• Client Management Suite

Issue/Introduction

How to avoid heavy package downloads by the client machines when the end-users start their day?

Environment

ITMS 8.x

Resolution

The following is provided as a reference/summary of what we have as far as settings to avoid network overload by agents downloads:

1. Use the required "day" in the week and "duration" to limit download speed by Symantec Management Agent (SMA) for any packages for bandwidth throttling (under SMP Console > Settings menu > All Settings > Agents/plugins > Symantec Management Agent > Targeted Agent Settings > select the desired policy > Software Delivery tab)
   
   
   
2. Use P2P functionality and set a limit for the master peer to upload data for other peers. Use the required subnet or site for P2P functionality (under SMP Console > Settings menu > All Settings > Agents/plugins > Symantec Management Agent > Targeted Agent Settings > select the desired policy > Software Delivery tab)
   
   
   
   
3. Use transfer size limitation for required Sites or other options to avoid packages downloading from SMP Server or from Package Server (under SMP Console > Settings menu > Notification Server >Site Server Management > Site Server Settings > Targeted Site Settings > Non-Internet Site Settings)
   
   
   
   
   On the client computer side, the user will see applied limitation info and the Site that the computer belongs
   
   
   
   
   Customers can see all information on how packages were downloaded by agents using transfer limitation by Site(s)

         

                Documentation about this functionality: Configuring Site Settings

Additional Information

 How does the agent's Bandwidth Throttling and Speed Testing work?