Unable to clear alarms via the OI Southbound Gateway to UIM
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Unable to clear alarms via the OI Southbound Gateway to UIM

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Article ID: 262504

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

I have the OI Southbound Gateway to UIM configured.  However I'm unable to clear alarms in OI.

I'm providing the following items:

  1. Screenshot of the error message from OI
  2. Log excerpt from the doi-integrationgateway pod

Environment

Release : 22.1

Resolution

Southbound gateway worked fine on re-enabling