Policy manager slow on requesting Certificates and Private Keys from gateway
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Policy manager slow on requesting Certificates and Private Keys from gateway

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Article ID: 262429

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Updated On:

Products

CA API Gateway

Issue/Introduction

Since the update to 10.1, opening the Certificates or Private Keys in the Policy Manager has been tremendously slow. It takes 20 to 35 seconds for the screen to open.

Previously this was a few seconds. It also happens that it takes so long that the gateway connection is disconnected. 

Environment

Release : 10.1

Resolution

This will be resolved in the policy manager provided with gateway 10.1CR3.

We identified the issue is in the JRE bundled with PM 10.1 cr1 and cr2

As a workaround until CR3 is available, you can download the policy manager package from GW 11 , and take the JRE directory from this install and replace the JRE in the policy manager cr2 directory for the GW11 one .