Collect task not working after upgrade

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

In properties of Scalability Collect Task, all Tasks are in Available list. If we move them to Selected Tasks and save the modifications, they appear again in Available list

Environment

Client Automation 14.5 CU5

Resolution

It is only a display issue. To make sure that all tasks are selected, select all the tasks from "Available Tasks" list  and move them in "Selected Tasks" list.

Fix T5IZ470 resolves this problem. Open a case at CA Broadcom Technical Support to get this fix.

Additional Information

Following SQL Query could give the correct list of Selected Tasks.

select jocont from ncjobcfg where jotype=10 and joname like '%ScalaName Collect%'

 

Replace ScalaName by the name of scalability server.

 
If it returns something like :
 
969abbe98f884243b452ddb2dbde8eee,969abbe98f884243b452ddb2dbde8eee,-,B,M,I,F,L,H,U,
 
it means that all tasks are selected.


- is Status
B is Asset Registration
M is Hardware Inventory
I is Hardware Inventory
F is Backup
L is Software Inventory
H is Software Usage
U is Audit
 
Absence of ";NO_CONTENT_DISTRIBUTION" means that "Content Distribution" is selected.
 

 

So if SQL Query returns 
domain_uuid,domain_uuid,-,B,M,I,F,L,H,U,
 
Then it means that all tasks are selected.