The Information Centric Analytics (ICA) console loads a blank page with no errors displayed post-installation. 401 and 404 errors are logged in the IIS logs. The RiskFabricAppPool is running under the correct service account identity and has full control permissions to the Risk Fabric Server Web folder and its contents, but cannot load the page. License validation checks are shown to succeed in the RiskFabric Server log and the user account accessing the site is confirmed to be a portal admin.
Release : 6.6
Microsoft Internet Information Services (IIS) has been configured to block all unlisted file name extensions, contra the default setting which allows unlisted extensions. Because of this, the ICA portal won't load properly.
The following extensions are required by ICA and need to be whitelisted:
To configure request filtering in IIS to allow these extensions, follow this procedure: