HTML entities in string fields being replaced with actual characters

Products

• Rally SaaS

Issue/Introduction

In some cases, when submitting an HTML entity directly via the API it is changed from its HTML entity code to the actual character it represents.

For example, when setting the description field to &#60; the returned value is actually <

 

Environment

Release : SAAS

Resolution

This issue coincides with an upgrade we did to our backend HTML parsing tool and this is not configurable behavior in the new version and so it will be necessary to account for this in your integration.