Upgrade process for Drive D and this drive doesn't exist

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

The upgrade is asking for Drive D and this drive doesn't exist

 

Environment

Release : 22.2

Cause

Database was copied from another NFA that is using Drive D

Resolution

The Path is set to E:\CA\NFA and doesn't have duplicate entries

No D:\CA\NFA in windows register and in Zero G Register file

IIS and expand Sites->Default site RA show E:\...

No filed in \REPORTER\NetQoS.ReporterAnalyzer.WebSite\graphics folder

Mysql
Use reporter
select * from parameter_descriptions;

webRoot                       | Advanced      | string          | D:/CA/NFA/reporter/NetQoS.ReporterAnalyzer.WebSite/web

tzInfoDir                     | Advanced      | string          | D:/CA/NFA/tzinfo

| nqHome                        | Advanced      | string          | D:/netqos

dataSharePath                 | Advanced      | string          | D:/CA/NFA/Reporter/datafiles

The customer copy the mysql from another NFA with Drive D

Use the Article ID: 29426 - How to change drive and path of an NFA installation and retain data

https://knowledge.broadcom.com/external/article?articleId=29426

 

And run the upgrade installation setup again