CSM to z/OSMF migration, error message Received: 500 Reason Code: Internal Server Error
Article ID: 262294
Updated On:
Products
Issue/Introduction
Working with the CSM2ZOSM REXX utility to migrate the SMP/E Environments from Chorus Software Management (CSM) to a z/OSMF Server.
Found the following error message during the execution of the CSM2ZOSM REXX.
AddJson = { "name": "CA_PRODUCT_NAME", "system": "CAXX ", "description": "Migrated from CA CSM", "globalzone": "DATA.SET.NAME.CSI",
"targetzones": Ý "CAIT0" ¨ }
Invoking REST API to authenticate with z/OSMF
Invoking REST API to add a Software Instance.
The z/OSMF server did not respond with the expected HTTP status code.
Expected: 200
Received: 500
Reason Code: Internal Server Error
Response: C$"reason":"2","messages":C."The request could not be completed because an error occurred. Error: C."Unexpected character
ufffd' on line 1, column 1C.""B(C<
Environment
Release : 6.0
Resolution
If you browse the CSM2ZOSM REXX file in the PC with Notepad you will find the function:
AddJson = ,
'{',
'"name": "'InstanceName'",',
'"system": "'ZosmfSystem '",',
'"description": "'SwiDescription'",',
'"globalzone": "'csi'",',
'"targetzones": [ 'zone' ]',
categories,
'}'
The CSM2ZOSM REXX access the z/OSMF Server, that runs on USS and normally this is installed with Code Page IBM-1047.
The [ ] characters when the CSM2ZOSM REXX file is transferred to z/OS TSO/ISPF session have to be maintained in Code Page IBM-1047.
Code Page IBM-1047: [ = X'AD' ] = X'BD'
For example if you work with Code Page IBM-037 (US) in the z/OS 3270 Emulator (TSO/ISPF) session, to avoid this problem the CSM2ZOSM REXX file from the PC to z/OS TSO/ISPF session has to be transferred working with Code Page IBM-1047.
Note for Code Page IBM-037, only two characters are different from Code Page IBM-1047, right square bracket ] and left square bracket [.
If you work with a Code Page in the z/OS 3270 Emulator (TSO/ISPF) session with more differences for special characters then it is difficult to update all these special characters in the z/OS TSO/ISPF session. In this case the recommended action would be to work with the Code Page IBM-037 in the z/OS 3270 Emulator (TSO/ISPF) session just to run the CSM2ZOSM REXX.
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