The MVS agent is not shown as active in AWI 21.0.4
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The MVS agent is not shown as active in AWI 21.0.4

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Article ID: 262277

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Automation Engine upgrade completed successfully Automatio Engine 21.0.4.
The MVS agent is not shown as active in AWI

Agent logs shows terminated after connecting successfuly

20230319/104339.495 - U02000004 Connection to server 'UC4P#CP007(6,ID=7)' was established successfully.
20230319/104339.495 - U02000075 CP server 'UC4P#CP007' reports '1' client connections.
20230319/104339.505 - U02000011 Initiated connection to server 'LNZUC4P:2219'.
20230319/104339.516 - U02000004 Connection to server 'UC4P#CP004(7,ID=8)' was established successfully.
20230319/104339.516 - U02000075 CP server 'UC4P#CP004' reports '1' client connections.
20230319/104339.525 - U02000011 Initiated connection to server 'LNZUC4P:2220'.
20230319/104339.537 - U02000004 Connection to server 'UC4P#CP005(8,ID=9)' was established successfully.
20230319/104339.537 - U02000075 CP server 'UC4P#CP005' reports '1' client connections.
20230319/104339.546 - U02000011 Initiated connection to server 'LNZUC4P:2221'.
20230319/104419.551 - U02000010 The connection to server 'X.X.X.X(9,ID=10)' was terminated.

Environment

Automation Engine: Automation Engine:'21.0.4+build.37
MVS agent 21.0.3

Resolution

Troubleshooting steps:

  • From client 0 renewed transfer key
  • Then restarted the agent
  • Once deleted the agent in client 0 and then restarted
  • Finally upgraded the agent to 21.0.3 and restarted the agent and it still does not connect.
  • Finally, Customer deleted the CPLIST in the agent ini and restarted the agent and the agent connected fine

This is an issue with ZOS agent and will be fixed in a future release