Oracle Database Error - [INS-30014] Unable to check whether the location specified is on CFS.

Products

• CA Advanced Authentication
• CA Advanced Authentication - Risk Authentication (RiskMinder / RiskFort)
• CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort)

Issue/Introduction

Oracle " 19c " Database Installer in " Windows Server " may lead to error " [INS-30014] Unable to check whether the location specified is on CFS ".

Environment

Release: CA Advanced Authentication release 9.1
Component: CA Advanced Authentication.
Database: Oracle Database 

Cause

Usually we observe these kind of errors for various reasons like Network Issue or Permissions Issues on the specified folders but sometimes we may also observe this error when we specify the " Windows Server Hostname " more than 15 Characters.

Because the NetBIOS name is 16 ASCII characters, however " Microsoft " limits the host name to 15 characters and reserves the 16th character as a NetBIOS Suffix. (Applicable to the services that depend on NETBIOS)

Resolution

Change the " Windows Server " HOSTNAME to a few characters (15 Characters or less than 15) since NETBIOS allows only 15 bytes (16 ASCII Characters) which is 15 Characters.

Restart the Server to make the changes in effect and reinstall the Oracle Database.