Getting a error 503 when trying to configure VNA Viptela plugin
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Getting a error 503 when trying to configure VNA Viptela plugin

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Article ID: 262205

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Updated On:

Products

DX NetOps

Issue/Introduction

  • Getting a error 503 when trying to configure VNA Viptela plugin
  • Running telnet on the VNA Server to port the VMAnage listening port does connect.
  • When trying the curl command (external to VNA) also get an SSL_ERROR_SYSCALL error

Environment

Release : 22.2.x

Resolution

  • SSL_ERROR_SYSCALL error is a strong indication there is a firewall issue even though the telnet command is successful.
  • If the curl command cannot authenticate to Vmanage on the VNA Server then there is an environment issue that needs to be addressed before configuring the Viptela Plugin.

Additional Information

How to verify login credentials/connectivity to vManage server using curl