Is it possible to disable the COPY button in Service Point?
CA Service Management 17.3 and 17.4
Steps for customization to remove copy button from Service Point:
<!-- <xsl:if test="$canAdd and string-length(icguinode/icguinodeinfo[4])>0 and not($currentRequestStatus='5002') and not($currentRequestStatus='5001')">
<portal_button id="copybtn_top" label="{$xslcontent/copy}"/>
</xsl:if> -->
5. Delete translets (all files under USM_HOME\view\translets\)
6. Restart CA Service Catalog Service