Exceptions not working as expected
Article ID: 262173
Updated On: 03-20-2023
Products
Endpoint Protection
Issue/Introduction
You configured Exceptions policy on Symanetc Endpoint Protection Manager (SEPM) or configured local Exceptions on Symantec Endpoint Protection (SEP) client GUI but exceptions are not working as expected.
Environment
- SEP 14.3 RU5 and later
- mainly air-gapped network and administrator restricted to download content type
Cause
Symantec Endpoint Foundation (SEF) definition is missing on SEP client.
Resolution
Configure SEPM and SEP client to download Symantec Endpoint Foundation (SEF) definition.
In LiveUpdate Administrator, SEF definition is called as "SymPlatform Definitions".
Additional Information
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