internalURL option should be exposed in CSA
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internalURL option should be exposed in CSA

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Article ID: 262043

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

internalURL option is missing from CSA, making it harder to check the configuration and requires server access and manual update to properties.xml

STEPS TO REPRODUCE:

  1. Go to CSA - Open the server - in Application
  2. Look for the Internal URL option in order to enable it

Expected Results: To see the Internal URL option in the Application page in order to use Non SSO URL for PDF export

Actual Results: The Internal URL option is not exposed in CSA, which requires us to use properties.xml to enable/disable it.

Environment

Release : 16.1.0, 16.1.1

Resolution

Workaround: Connect to the Clarity server and update properties.xml for each server with internalUrl="<servername:port>" then restart services

This is DE68906, fixed in 16.1.2