Management console not able to access after apply 14.4 CP2
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Management console not able to access after apply 14.4 CP2

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Article ID: 261934

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Updated On:

Products

CA Identity Manager

Issue/Introduction

After apply 14.4 CP2 when open Management console, seeing below error message

 

[3/10/23 21:48:25:008 GMT] 0000016e SystemOut     O 21:48:25,006 ERROR [org.apache.struts2.dispatcher.Dispatcher] Dispatcher initialization failed
com.opensymphony.xwork2.config.ConfigurationException: Unable to load configuration.
        at com.opensymphony.xwork2.config.ConfigurationManager.getConfiguration(ConfigurationManager.java:69) ~[struts2-core-2.5.22.jar:2.5.22]

 


Caused by: Unable to load configuration. - bean - wsjar:file:/amp/apps/wsidmcl00/wsidmcl-n01/installedApps/<Server Name>/iam_im.ear/management_console.war/WEB-INF/lib/struts2-core-2.5.30.jar!/struts-default.xml:90:72
        at com.opensymphony.xwork2.config.ConfigurationManager.getConfiguration(ConfigurationManager.java:69)
        at org.apache.struts2.dispatcher.Dispatcher.getContainer(Dispatcher.java:959)
        at org.apache.struts2.dispatcher.Dispatcher.init_PreloadConfiguration(Dispatcher.java:463)
        at org.apache.struts2.dispatcher.Dispatcher.init(Dispatcher.java:496)
        ... 28 more
Caused by: Unable to load bean: type: class:com.opensymphony.xwork2.ObjectFactory - bean - wsjar:file:/amp/apps/<Server Name>/<Server Name>/installedApps/<Server Name>/iam_im.ear/management_console.war/WEB-INF/lib/struts2-core-2.5.30.jar!/struts-default.xml:90:72

 

Management Console UI

https://api-broadcom-ca-user.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=r/It0dUff7/AIoO76J0n0g==

 

Environment

Release : 14.4 Identity Manager

                 WAS 8.5.5

Cause

FYI

Resolution

Remove older version of jars file and restart IDM