GIM44336S ** AN UNUSUAL CONDITION OCCURRED. GIMJVREQ - javax.net.ssl.SSLException: readHandshakeRecord

Products

• COMMON SERVICES FOR Z/OS

Issue/Introduction

Trying to use SMP/E Internet Service Retrieval to receive Holddata gives message:

GIM44336S ** AN UNUSUAL CONDITION OCCURRED. GIMJVREQ - javax.net.ssl.SSLException: readHandshakeRecord

The following message may also be issued:

java.net.SocketException: EDC5140I Broken pipe. (Write failed)

 

Environment

Release : 15.0

Cause

Generally any delay in processing will prevent SSL handshake to complete in allotted timeframe.

Resolution

Ensure the batch job is getting dispatched and not swapped out. If possible give it a higher priority and test with it...or run at a less busy time of day.
We have seen that sometimes with smaller, low prioritized test systems, the SSL handshaking was timing out and closing the connection.. Which in the end cause the write failure. The entire handshake process must complete within 10sec. The timeout window is not adjustable and cannot be extended.

If the RECEIVE ORDER process continues to be problematic, a recommendation is to try the Create Service Order process which generally proves successful as it avoids the SLL handshake process.