EEM upgrade/install errors out with "JRE libraries are missing or not compatible"

Products

• Autosys Workload Automation

Issue/Introduction

When upgrading EEM using the Autosys r12.1 iso (AutoSysLIN12.1.00.00.iso) , following problem occurred

sh /apps/sched/src/modules/EEM/setup.bin -f /apps/sched/iso/response.properties

Preparing to install
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...

JRE libraries are missing or not compatible....
Exiting....

Environment

Release : 12.1

Cause

The /tmp is mounted with "noexec" option.

It can be checked by "mount" command

Example:
      /dev/mapper/root_vg-tmp on /tmp type xfs (rw,nosuid,nodev,noexec,relatime,seclabel,attr2,inode64,logbufs=0logbsize=32k,noquota)

Resolution

You have 2 options

1.  mount -o remount,exec /tmp

or

2. Choose another location instead of /tmp. This can be done as follows as being root

mkdir /apps/autosys/tmp
export IATEMPDIR=/apps/autosys/tmp